Privacy Policy

Last updated: December 2024

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1. Introduction

Mi Registro PR ("we," "us," or "our") operates the MiRegistro platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event registration and management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Account credentials
  • Payment information (processed securely by Stripe)
  • Event registration details and preferences
  • Communications you send to us

We automatically collect certain information when you use our Platform:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process event registrations and ticket purchases
  • Send confirmation emails and event updates
  • Provide customer support
  • Improve and optimize our Platform
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Communicate about products, services, and promotions (with consent)

4. Information Sharing

We may share your information with:

  • Event Organizers: When you register for an event, your registration information is shared with the event organizer
  • Service Providers: Third-party vendors who assist with payment processing (Stripe), email delivery, and platform operations
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Payment Security

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your complete credit card information on our servers. Stripe's privacy policy governs the handling of your payment information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us directly.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Note that disabling cookies may affect Platform functionality.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Mi Registro PR

500 Ave Muñoz Rivera Suite 227

San Juan, PR 00918

Email: sales@miregistropr.com

Phone: (787) 665-4042